Frequently Asked Questions
What is telehealth?
Telehealth is an audio and visual service that functions in place of an in-person occupational therapy visit. 
What software do I need in order to participate in telehealth sessions?
You will need to use a Zoom account. You will be prompted to download Zoom and create an account when you schedule your first session with us if you do not already have one. This is free for you. We use a hipaa-compliant and encrypted version of Zoom. 
Do I need to download Zoom for every session?
No. Once you've downloaded Zoom the first time, you can use that account for every session. 
How do I prepare for telehealth sessions?
We recommend the same preparation as an in-person session. Please be prepared to discuss any changes to medical conditions, medications, behaviors, etc. 
Should I use Zoom on my phone, computer, or tablet? 
You can use any device that can connect to the internet and with which you feel most comfortable. 
Can Skills2Care® be provided to a formal (paid) caregiver?

Yes, as long as that caregiver has worked with the patient long enough to answer questions and can be a consistent participant in the program.


How long are Skills2Care® sessions?

Typically, Skills2Care® sessions last for about 1 – 1.5 hours, but this is flexible depending on the patient and caregiver.


How often are Skills2Care® sessions provided?

Typically, Skills2Care® is provided about once per week to allow the caregiver enough time to implement strategies. Again, this is flexible depending on the patient and caregiver.

Is Skills2Care® covered by insurance?

Yes, Skills2Care is integrated into the patient's (person with dementia) occupational therapy plan of care. It is reimbursed through Medicare Part B (outpatient) insurance benefits. We may be able to bill as an out of network provider for other insurance plans. Please contact us for additional information. 


In addition to Skills2Care® for the caregiver, Day By Day Home Therapy integrates home safety assessments and cognitive assessments into the patient’s plan of care for optimal implementation of the program. We are proud to use the Allen’s Diagnostic Module for cognitive assessment, and we are happy to provide our report to the physician if interested. 

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